(1) Introduction

These are the terms and conditions of use for uvkeysan.com (website). The website is operated by UVC Applications Ltd t/a KeySAN (weus and our). Our company is registered in England and Wales (04535023), and our registered office is at Matrix House, 12-16 Lionel Road, Canvey Island, Essex, SS8 9DE.

These terms of use govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

(2) Access to the Site

We may, from time to time, restrict access to certain features, parts or content of the website, or the entire website, to users who have registered with us. You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorised use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms or if any details you provide for the purposes of registering as a user prove to be false.

We cannot guarantee the continuous, uninterrupted or error-free operability of the website. There may be times when certain features, parts or content of the website, or the entire website, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the website, or any features, parts or content of the website.

(3) Licence to use website and acceptable use

Unless otherwise stated, we own the intellectual property rights in the website and material on the website (including text, graphics, software, photographs and other images, videos, sound, trademarks and logos). Subject to any limited rights granted to you in these terms, all these intellectual property rights are reserved and nothing in these terms gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the website.

You may view, download for caching purposes only, and print pages from the website for your own personal non-commercial use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website;

(f) store pages of the website on a server or other storage device connected to a network or create an electronic database by (i) systematically downloading and storing all or any of the pages of the website or (ii) by screen scraping, framing, caching, data extraction or programmatic access whether by robot, spider or otherwise or (iii) by printing pages of the website in a systematic or regular manner so as to create a database in hard copy form;

(g) use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(h) remove or change any content of the website or attempt to circumvent security or interfere with the proper working of the website or the servers on which it is hosted; or

(i) use the website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(j) use the website to transmit or send unsolicited commercial communications;

(k) use the website for any purposes related to marketing without our express written consent; or

(l) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).

(4) Content

Whilst we try to make sure that all information contained on the website (other than any user-generated content) is correct, it is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information.

We cannot and do not guarantee that any content of the website will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

(5)   Your personal information

Use of your personal information submitted to or via the website is governed by our privacy and cookies policy.

(6) User generated content

The website may, from time to time, allow you to upload user-generated content and may also allow you to communicate that content, either to selected recipients or in public areas, such as comments pages, message boards, and/or news groups (collectively User Content Areas). We do not control the material (including without limitation text, images, audio material, video material and audio-visual material) submitted to User Content Areas (collectively User Content), nor are User Content Areas actively moderated. You are solely responsible for the content of your User Submissions as submitted by you and acknowledge that all User Submissions express the views of their respective authors, and not our views.

You grant to us a perpetual, worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute your User Content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights. You waive any moral rights you may have in, or to be identified as the author, of any User Content.

If you participate in any User Content Areas, you must:

(a)      keep all User Content relevant to the purpose of the User Content Area and the nature of any topic;

(b)      not submit any User Content that is unlawful, threatening, abusive, libellous, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party;

(c)      not submit any User Content that contains any viruses and/or other code that has contaminating or destructive elements;

(d)      not submit any User Content containing any form of advertising;

(e)      not impersonate, or misrepresent an affiliation with, any person or entity; and

(f)       not submit any User Content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint

While we do not monitor or pre-screen User Content, we reserve the right to edit or remove any User Content submitted to our website, or stored on our servers, or hosted or published upon our website.

Complaints about the content of any User Submission must be sent to info@uvkeysan.com and must contain details of the specific User Submission giving rise to the complaint.

(7) Order acceptance

Orders placed online are an offer to purchase made by you and may be accepted by us, subject to availability. You must be 18 or over to order from us, if you are under 18, please contact us and we can assist you over the phone.

Goods are subject to availability. In the event that we are unable to supply the item(s), we will automatically highlight this as being out of stock and contact you to organise a refund, or inform you when the item will be back in stock.

A series of basic online steps is required to create a contract between you and us:

  • You confirm your order for products on our website by pressing the confirm order button at the end of the checkout process.
  • You will receive an order acknowledgment detailing the item/s you have ordered. Please ensure that the email address you provide has been entered correctly. If the email address is wrong you will not receive an email. If you do not receive an email confirmation, you need to contact us immediately.
  • For items being delivered to you, when your order is dispatched from our workshop, we will send you a dispatch confirmation email.
  • Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the products ordered from our workshop, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions given for contract cancellation.
  • If an order is placed by a business or retail site with the intention of directly reselling goods purchased from us, we reserve the right to cancel this order pre-dispatch. We also reserve the right to cancel any bulk order (for over 20 units of the same item) that may be placed by a business and /or where delivery is to be made to a business premises.
  • Risk of loss and damage of products passes to you on the date when the products are delivered.
  • If, due to technical errors in pricing and/or details incorrectly shown on our website, inability to gain authorisation on your payment or your product being unavailable from stock, we reserve the right not to accept orders.
  • In placing an order you agree to operate the device in accordance with the specific user instructions. These will be included with the device on delivery and will also be sent out separately by email. You will ensure that any 3rd party who you may allow to use the device is fully aware of the user instructions and is also provided with a pair of UV safety glasses.
  • You will make no attempt to override or bypass the safety features designed to ensure that the device does not switch on when UV light can escape from the keyboard area that is being treated.

(8) Payment

We accept payment by credit or debit cards or via your PayPal account. We accept the following cards: American Express, Maestro, Visa Debit, Visa Electron, MasterCard, Solo and Visa Credit.

To ensure that your credit or debit card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third-party databases. By accepting these terms and conditions you content to such checks being made. We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is strictly held in accordance with the registration we have with the Information Commissioner’s Office.

We will take all reasonable care to keep your order and payment details secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.

  • All prices shown on our website are in £Sterling and are inclusive of local applicable taxes at the current rate.
  • We accept online payment through Stripe, our Payment Gateway, which provides a secure environment and we accept all major credit and debit cards registered to UK addresses.
  • We also accept payment via UK registered PayPal accounts.
  • We do not accept payment by cheque or cash.
  • For orders of multiple devices to the same address please enquire directly to find out about a shipping discount.
  • You confirm that the credit/debit card that is being used is yours.
  • All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.
  • If the issuer of your payment card refuses to authorise payment, we will not be liable for delay or non-delivery.

(9) Cancellations & Returns Policy

If your order is for a standard device you may request to cancel your order for up to 7 days ahead of the advised dispatch date. You will be entitled to a refund of 95% of the payment made.

If you have ordered a non-standard device then any cancellation will be reviewed in context of its manufacturing status at the time of cancellation.

You need to contact us regarding any request for a cancellation either by calling us on 01869 329520 or emailing us on info@uvkeysan.com. Please ensure you have your order reference to hand.

Returns – UK based Customers

Provided you told us within 14 days of receiving the goods that you wish to return the device, you will be entitled to a refund.

You then have 14 days to return the goods, from the date we confirmed receipt of your return request. You will then safely return the device in its original packaging to our workshop at Prestige House, 23 Telford Rd, Bicester, OX26 4LD.

On receipt of the goods in full working order as sent out to you – a full refund will paid to you.

Your statutory consumer rights are unaffected by this returns policy.

Returns – Overseas based Customers

Provided you told us within 14 days of receiving the goods that you wish to return the device, you will be entitled to a refund.

You then have 21 days to return the goods, from the date we confirmed receipt of your return request. You will then safely return the device in its original packaging to our workshop at Prestige House, 23 Telford Rd, Bicester, OX26 4LD.

On receipt of the goods in full working order as sent out to you – a full refund will paid to you.

(10) External links

The website may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of or in association with their operators or promoters.

(11) Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(12) Limitations and exclusions of liability

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) exclude any of our or your liabilities that may not be excluded under applicable law.

Subject to this, if you are a consumer and not a business user, in no event shall we be liable to you for any business losses, and if you are a business user, in no event shall we be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.

(13) Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(14) Variation

We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version. These terms were last updated on 01/07/2020.

(15) Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

(16) Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(17) Law and jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the exclusive jurisdiction of the courts of England.

(18) Contacting us

Please submit any questions you have about these terms or any problems concerning the website by email to info@uvkeysan.com, by telephone on 01869 329520 (between the hours of 9am to 5pm, Monday to Friday) or write to us at our workshop address at: Prestige House, 23 Telford Road, Bicester, Oxfordshire, OX26 4LD